FAQs

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How do I track my order?

Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your shipment through the "Track Your Order" link on our website.

What is your return policy?

We accept returns within 30 days of delivery. Returned items must be unused, in original condition, and with all original packaging. For full details, please visit our Return Policy page.

Can I cancel or modify my order?

If you need to change or cancel your order, please contact us within 24 hours of placing it. After this time, changes may no longer be possible as we begin processing orders promptly.

How can I contact customer support?

You can reach our customer support team through the following channels:

• Email: help@bovivi.com
• Phone: +44 787 716 5044
  
• Contact Form: Available on our Contact Us page
  

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Contact Information

Email: help@bovivi.com

Phone: +44 787 716 5044